• About Us
  • History
  • Contacts
  • System overview
    • About the System
    • Available features
  • System Setup and Customization
    • Getting Started
    • Control Panel
      • Logging in
      • How to login
        • Creating new account
        • Password recovery
      • Using Live Demo
      • Account dashboard and account profile
      • Managing operators and departments
        • Managing Operators
        • Managing Departments
      • Account customization
        • Visual customization
          • Managing System Messages
          • Managing Images
          • Pre-chat survey editing
          • Offline message window editing
          • Modern chat window
            • Modern chat window customizations and functionality
          • Classic chat window editing
          • Post-chat survey window editing
          • Proactive chat invitation editing
          • Eye Catcher
        • Technical customization
          • Managing the offline chat behavior
          • Connection options
          • Regional settings
          • Chat Management
          • Google Analytics Integration
          • Privacy Settings
          • Block visitors
          • Visitor Monitoring Filtering 
          • Online Presence Monitoring
        • Managing canned responses
        • Translating the account
        • Chat window branding
      • Managing chat transcripts
      • Using chat button codes
        • Standard codes
          • Overview
          • Passing information from your website to operators
  • Integrations
    • CMS Integrations
      • WordPress
        • General
        • Plugin Settings
          • How to Login or Create a New Account
          • WP Plugin Settings
          • Chat Button Codes
          • Positioning
          • Appearance
        • Direct Integration with WordPress
      • Joomla
        • General
        • Module Settings
          • How to Login or Create a New Account in Module
          • Joomla Module Settings
          • Chat Button Codes
          • Positioning
          • Appearance
        • Direct Live Chat Integration Joomla 3
      • Magento
        • General
        • Module Settings
          • How to Login or Create a New Account
          • Magento Module Settings
          • Chat Button Codes
          • Positioning
          • Appearance
        • Direct Integration with Magento
      • Drupal
        • Drupal Integration
      • WIX Website Builder
        • WIX Website Builder Integration
      • Weebly
        • Weebly Integration
      • Squarespace
        • Squarespace Integration
      • Yahoo Small Business
        • Yahoo Small Business Integration
      • Google Tag Manager
        • Google Tag Manager and Live Chat integration
      • Woocommerce
        • Live Chat and Woocommerce Integration
      • GoDaddy
        • Live Chat and GoDaddy integration
    • Shopping Cart Integrations
      • X-Cart 5
        • X-Cart 5 Integration
      • Pinnacle Cart
        • PinnacleCart Integration
      • AmeriCommerce
        • AmeriCommerce Integration
      • Prestashop
        • Prestashop Integration
      • OpenCart 
        • OpenCart Integration
      • Volusion
        • Volusion Integration
      • 3dcart
        • 3dcart Integration
      • Bigcommerce
        • Bigcommerce Integration
      • Shopify
        • Shopify plugin
        • Direct Shopify Integration
      • CoreCommerce
        • CoreCommerce Integration
      • Fortune3
        • Fortune3 Integration
      • Zen Cart
        • Zen Cart Integration
      • CubeCart
        • CubeCart Integration
      • osCommerce
        • osCommerce Integration
      • CS-Cart
        • CS-Cart Integration
    • Email Services Integrations
      • MailChimp Integration
      • GetResponse Integration
  • Operator Module
    • Overview
    • Web-based agent app
      • General
        • How to login and appear online
        • How to recover your password
      • Using the Console
        • Chatting
          • Messaging
          • Visitors list
          • Proactive chat invitation
        • Monitoring
        • Operators tab
    • Native agent app
      • Native agent app 6.X.X
        • System requirements
        • General
          • How to download, install and uninstall
            • Linux
              • Debian Etch
              • Fedora
              • Mandriva
              • OpenSUSE
              • Ubuntu
              • Xandros
          • How to login and appear online
          • How to recover your password
        • Options
          • Profile manager
          • Profile settings
            • General
            • Login
            • Connection
            • Notifications
            • Spelling
            • Message Editor
            • Chat Rooms
            • Operators
            • Visitors
            • Geo Location
            • Regional
        • Using the console
          • Chatting
            • Operator Console tabs
            • Messaging
            • Visitors list
            • Room details
            • Proactive chat invitation
            • Pushing pages 
          • Monitoring
          • Operators tab
          • Additional information
          • Shortcuts
      • Native agent app 7.X.X
        • System requirements
        • How to download, install and uninstall in app 7.X.X
        • Options
          • Profile manager
          • Profile settings
            • General
            • Appearance
            • Login
            • Proxy Settings
            • Notifications
            • Message Pane
            • Input Area
            • Spelling
            • Chat Rooms
            • Operators
            • Visitors
            • Geo Location
            • Regional
            • Diagnostics
        • Using the app
          • Chatting
            • Blocking a visitor
            • Agent Permissions
          • Visitors
          • Geo Location
          • Team
          • Events
          • Error reports
    • iPhone agent app
      • General
        • How to download and install 
        • How to login and appear online
      • Chats
      • Visitors
      • Operators
    • Android agent app
      • General
        • How to download and install
        • How to login and appear online
      • Chats
      • Visitors
      • Operators
    • Handling multiple accounts or multiple websites
    • Supervising operators
    • Sharing operator profiles
  • Purchase and Billing
    • Overview
    • Trial period
    • Subscription packages
    • How to purchase
      • Wire Transfer Payments
      • Bitcoin payments
    • Changing subscription
    • Billing information
    • Cancelling the account
  • Affiliate Program
    • Overview
    • Affiliate module in Control Panel
  • Chats Reporting
    • Chat Statistics Access
    • Stats interface features
    • Data Overview
    • Account Stats
    • Operators Stats
    • Departments Stats
    • Website Traffic
    • Chat Referrers
  • Chat Transcripts App
    • Chat transcripts app interface
    • Chat transcripts app filters