Subscription packages

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Subscription packages

General

 

Provide Support offers different subscription packages. All packages have the same set of features, and differ only by the number of available agent profiles. Agent profile allows one customer support representative to log in and answer customers' calls. It includes different settings such as agent login, password, name, agent picture or photo, welcome message, collection of predefined answers, etc.
 

Standard subscription packages

 

Provide Support offers the following standard subscription packages:

 

Account Type

Small Business
1 operator

Corporate
3 operators

Enterprise
10 operators

Included
Discount

1 month subscription

$15

$30

$60

-

3 month subscription

$35

$70

$140

22%

6 month subscription

$60

$120

$240

33%

1 year subscription

$99

$198

$396

45%

 

As you can see from the table, extended subscriptions also include discounts of up to 45% compared to monthly subscription. For example, when you choose annual billing period, your price would be 45% less than the total cost for one year if paid monthly.
 

Custom subscription packages

 

Enterprise packages with more than 10 agents are also available with additional discounts. You can view and download the price list for more than 10 agent profiles here.