Connection options

<< Click to Display Table of Contents >>

  System Setup and Customization > Control Panel > Account customization > Technical customization >

Connection options



We offer a secure connection option for all accounts in our system.


Secure connection is slower than the plain connection, thus we advise to use it only if your conversations include sensitive information.


How to enable / disable secure connection


You can enable / disable secure connection for your account in the account Control Panel, Account Settings / Connection page.


Secure Live Chat Connection

Connection page


To enable / disable secure connection you simply need to check / uncheck this option on the Connection page and click "Save" button.


By default the plain connection is enabled.