Connection options

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Connection options



We offer a secure connection option for all accounts in our system. It is enabled in all new accounts by default since June 2018.


Secure connection is slower than the plain connection, thus we advise to use it only if your conversations include sensitive information.


How to enable / disable secure connection


You can enable / disable secure connection for your account in the account Control Panel, Account Settings / Connection page.


Secure Live Chat Connection

Connection page


To enable / disable secure connection you simply need to check / uncheck this option on the Connection page and click "Save" button.