System Setup and Customization > Control Panel >
Our system provides a wide set of customizations which can be applied to your account.
You can fully change the appearance of the Visitor Chat Messenger window (header image, colors, language, fonts, messages etc.) and the chat behavior (options available to visitors, offline chat behavior, chat transcripts sending, call distribution etc.)
The Visitor Chat Messenger can be fully translated into any language.
Some customizations can be done from our side only. You'd need to contact our support chat to request such customizations.
All customizations in our system are free.