Profile manager

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Profile manager

About the Profile Manager

 

Profile Manager in the agent app allows creating and managing several profiles with different options (e.g. connection settings, login information, color schemes, regional options, console behavior on different events, etc.). This can be useful if several agents share one app using one computer or if one agent monitors several accounts from one computer.

 

To open Profile Manager, please use Tools / Profile Manager menu item in the app.

 

Profile manager

Profile manager

 

Note! The profile in the app is not the same as the agent profile in the account Control Panel. They are responsible for completely different options.

 

Working with profiles

 

Open

 

To start using a profile, you need to open it. To open the profile, please do the following:

 

1.Choose the profile in the Profiles list

2.Click Open button

 

You can have several profiles opened in the app simultaneously. This can be useful if you need to monitor several accounts. Each opened profile has its own icon in the system tray and is marked with Yes in Is Open column in the Profiles list. You can change color scheme for each profile so that you could easily identify them.

 

Close

 

To stop using a profile, you need to close it. To close the profile, please do the following:

 

1.Choose the profile in the Profiles list

2.Click Close button (it appears instead of Open button for opened profiles)

 

or

 

1.Right click the profile tray icon  

2.Click Close item in tray icon menu

 

Note! When closing a profile with Exit command, all app profiles will be closed at the same time.

 

Managing profiles

 

Create

 

To create a new profile, please do the following:

 

1.Open Profile Manager

2.Enter a new profile name in Create New Operator Profile field

Note! This field accepts only Latin letters, numbers, dashes (-), underscores (_) and spaces.

3.Click Create button

 

Your new profile with default settings will appear in the Profiles list. You can adjust the profile's settings to fit your needs.

 

Edit

 

To edit a profile, please do the following:

 

1.Open Profile Manager

2.Choose the profile in the Profiles list

3.Click Options button

 

Delete

 

To delete a profile, please do the following:

 

1.Open Profile Manager

2.Choose the profile in the Profiles list

3.Click Delete button

4.Confirm deleting the profile