Diagnostics

<< Click to Display Table of Contents >>

  Operator Module > Native agent app > Native agent app 7.X.X > Options > Profile settings >

Diagnostics

General

 

On the Diagnostics tab of the agent app you can customize app logs writing and storing settings. These options are important for troubleshooting.

 

App diagnostics

App diagnostics

 

How to send log files

 

1.Check an option "Write log events to log file"

2.Click "Open log folder" button and copy log file from there

3.Send the log file to Provide Support