Live Chat for Magento

Live chat for Magento

For Magento users seamless Live Chat integration is possible with Provide Support module for Magento. Powerful customization options let you specify any position for the live chat button and select suitable images from the gallery or use a custom set of live chat icons. No matter what type of Magento theme you have, within Provide Support Module settings you will easily configure the most suitable position and choose the best set of live chat icons from the gallery. What kind of features are coming with the Magento module? Please have a quick glance at them:

How to install Live Chat extension for Magento?

  1. To start with extension installation, please follow System / Magento Connect / Magento Connect Manager.
  2. You can either search for module via Magento Connect and paste extension key (http://connect20.magentocommerce.com/community/ProvideSupport_Live_Chat) to install or upload the module package directly. Provide Support Live Chat module will appear in the list of available extensions after the installation has been completed.
  3. To proceed with integration, click 'Provide Support Live Chat' link in your admin panel menu and choose Settings there.
  4. Log into your existing account or create a new one. When creating a new account a free 10-day fully functional trial starts. During this period you can test the system and use it in real time with your customers.
  5. Make sure 'Enable live chat module' box is checked, then configure the module according to your requirements and click 'Update' to save changes.
  6. Download and install the operator console on your computer, log into it using your credentials to appear online and start accepting chat requests.
  7. Continue configuring your live chat account settings on Provide Support website to customize your live chat tool.