Provide Support Live Chat and Zen Cart Integration

Provide Support Live Chat software can be easily added to your Zen Cart based website. All you need to do is update your theme’s footer file with the help of the file manager.

1. First of all, you need to copy your chat button code. You can do this on My Account / Chat Button Codes page in your account Control Panel where you need to choose 'Fully Featured Chat Button Code with Uploadable Online / Offline Images' or 'Pure JavaScript Chat Button Code'.
2. Then you need to open your website file manager to proceed with integration.
3. Find Includes directory there.
4. Open Templates / Template_Default / Common folder.
5. In Common folder open for editing tpl_footer file. You can use Notepad or another HTML editor for this purpose. Then insert your Provide Support Live Chat Button Code at the very bottom of tpl_footer file.
6. Now save changes and upload tpl_footer file back to your FTP or CPanel.
7. That's it! You can now check how your live chat button looks

Note! Your live chat button position and set of images for offline and online statuses can be adjusted on the Account Settings / Live Chat Window page in your account.