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If you would like to try live chat for OpenCart integration on your online store, please check the below step-by-step instructions.

Direct Live Chat Integration with OpenCart theme

  1. Log into your Provide Support account Control Panel, follow there My Account / Chat Button Codes page and choose 'Fully Featured Chat Button Code with Uploadable Online / Offline Images'. Copy the code.
  2. Log into your OpenCart admin panel
  3. Follow there Design / Theme Editor section
  4. Choose your store
  5. Proceed to editing common/footer template by clicking "Edit" (pencil) icon
  6. You need to insert your chat button code to the appeared Theme editor. The code should be added before closing </body> tag
  7. Save changes

Please note! If you use Modern embedded chat window, the position of your chat button is configured in your chat window settings on the Account Settings / Live Chat Window page. In case you use Classic chat window, you would need to generate Floating chat button code on the My Account / Chat Button Codes / Fully Featured Chat Button Code with Uploadable Online / Offline Images page.

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