We’ve rarely had to rely on customer support, because the product is rock solid, but in the rare instances that we have, Provide Support has been great to work with. From billing questions to technical support, their customer support team has always been readily available. This is a perfect fit for us because we want to provide those very same things to our customers.
We use Live Chat to offer our prospects and Platinum Membership customers added support, and I see no reason to ever look for an alternative. Quite simply, it works.
That's the first thing I do in the morning. I power up Provide Support and make sure people know I'm here.
I constantly renew this service because it constantly works. It offers something that nobody else offers.
Provide Support's Live Chat has significantly increased the number and quality of customer applications, and greatly improved customer satisfaction.