Did you know that 45% of US consumers will abandon an online transaction if their questions or concerns are not addressed quickly or that 89% of consumers have stopped doing business with a company after experiencing poor customer service? Check this infographic to find out more amazing facts about customer service and how to improve it.
Offering outstanding customer service is very important today. Those companies which fail to deliver good customer service create negativity around their brand and lose customers who prefer to switch to competitors instead of experiencing poor customer service.
If you would like to share this infographic, please use the code below:
<a href="https://www.providesupport.com/blog/amazing-stats-customer-service-infographic/"> <img src="https://www.providesupport.com/blog/wp-content/uploads/2014/06/Inforgraphic_Amazing_Customer_Service_Stats.png" alt="Amazing Customer Service Stats [Inforgraphic from Provide Support]" width="800" height="3700" border="0" /></a> <p>From: <a href="https://www.providesupport.com/">www.providesupport.com</a></p>
Enjoy!
Head of Customer Service Advocates and Social Media Coordinator at Provide Support, LLC
Olga is a Head of Customer Service Advocates and Social Media Coordinator at Provide Support, LLC. She is a writer and blogger on customer service innovation, customer service excellence and customer support technology.
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Hello!
Thanks for your comment. Please, send a screenshot to this mail [email protected]. We will resolve this problem.