As they say “The customer is always right”. What truly lies behind this statement is recognizing that serving our customers is the core of our businesses, and that the quality of our customer service will eventually determine our business success.
It doesn’t really matter if you are selling products or providing services, you are not going to get far if your customer service is less than satisfactory. Your competitors are only a few clicks away. It means that any negative customer experience can easily drive your customers away.
In this Infographic we’ve collected 10 most common customer service mistakes that might simply kill your customer service. That’s why avoiding them is the first step towards building a better customer service culture in your business.
If you would like to share this infographics on your blog or website, just copy the following code and paste it into your webpage source.
<a href="https://www.providesupport.com/blog/10-customer-service-mistakes-to-avoid-on-your-website-infographic/"> <img src="https://www.providesupport.com/blog/wp-content/uploads/2014/03/10-customer-service-mistakesInfographic.png" alt="Ten customer service mistakes to avoid on your website" width="600" height="2150" border="0" /></a> <p>From: <a href="https://www.providesupport.com/">www.providesupport.com</a></p>
Latest posts by Maria Lebed (see all)
- Real-Time Visitor Monitoring in Chat Support: How to Enable and Use It - February 5, 2018
- Customer Service Cheat Sheet for Live Chat Operators with Examples of Responses - September 18, 2017
- 6 Study-Backed Tips for “Best in Class” Customer Service - May 23, 2017