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NEW! Provide Support Live Chat integration with your Shopify store has never been easier! Check our new app in Shopify app store

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Provide Support Live Chat Features

Check the detailed information about Provide Support service features. Embedded customizable live chat window, real-time visitor monitoring, native chat agent app with spell checker, chat statistics and many more.

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Live Chat

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Live Chat Window

  • Embedded or Popup
  • Movable and Resizable
  • Customizable
  • Mobile Friendly
  • Pasting Images from Clipboard
  • Media Files Preview
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Live Chat Statistics

  • Stats per company, operator, department
  • Flexible reporting period
  • Timeline charts
  • Timeline detailing from hour to year
  • Chat referrers
  • Export to CSV
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Live Chat for iPhone

  • Always online
  • Push notifications
  • Canned responses
  • Chat transferring
  • Real-time monitoring
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Real-Time Visitor Monitoring

  • Visitor List
  • Geo Location Map
  • Navigation History
  • IP-to-location
  • Browser and OS details
  • Referring URL
  • Search engine keywords
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Live Chat for Android

  • Away mode
  • Configurable notifications
  • Always connected
  • Visitors monitoring
  • Chat management
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Web Agent App

  • Doesn't require installation
  • Runs in any browser
  • Multilingual interface
  • Media files preview
  • File transfer via drag-and-drop
  • Chat transcripts emailing
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Spell Checker

  • Spell Checker for 12 Languages
  • Automatic Spell Checking
  • User Dictionary
  • Suggestion List
  • General Options
  • Suggestion Options
  • Language Dependent Options
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