Are there any particular businesses which will benefit from using Live Chat software? In general, for any business superior customer support services will help to increase customer satisfaction rates and double or triple ROI. Live Chat software offers not only click-to-chat feature, but also detailed real time monitoring results as well as traffic stats reports which may be used for marketing purposes and will be a great assistance in making more responsive website design.
Check this infographic to find out if your business can benefit from using Live Chat software for assisting customers.
Latest posts by Olga (see all)
- The Impact of Customer Service on Purchase Decisions - December 19, 2017
- 7 Social Media Customer Support Secrets That Never Fail - October 20, 2017
- FAQ Page for Customer Self Service: How to Choose the Questions to Cover - September 14, 2017