What happens when our customers complain? First of all we receive information about various issues and have an ability to improve and make our customers happy. When our customers complain they tell us what exactly is wrong and help to make our products and services better. This way companies should not be under the assumption that less complaining is better for their business. This infographic tells us about 5 most popular among businesses myths and delusions about customers’ complaints.
This Infographic was contributed by Devin Boudreaux. Devin Boudreaux traded in his Cro Mags tshirt for a suit and tie and has been riding the waves of the marketing world since he graduated from BSU in 2010. He often goes by DevDawg and if you can’t find him, he’s probably on Twitter.