People who work in your company create the atmosphere your customers feel when they interact with your team. Well trained and friendly employees will always provide high quality customer service, but how to achieve this? The task of creating a customer focused culture is not as easy as it seems to be. There are always a lot of obstacles which prevent your customer service from being perfect. However, if you develop the right strategy and follow it, you will succeed.
In this blog post I would like to offer an infographic which provides not only useful recommendations but also valuable lessons from customer service stars. These companies have been providing the best customer service for years and they are famous not only for their services and products but also for their customer service culture. >>>