Best Practices for utilizing Live Chat on your website

“Are there any best practices that we should be implementing in our chat system?” is one of the most common questions asked by newly registered users of live chat services, as well as those who are seeking for new ways to operate their live chat and achieve a better ROI. In this post we would like to answer this question and share with you a few guidelines on how to use you live chat more effectively and unlock its full potential.

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