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Testimonials

Provide Support's customers are located all over the world and belong to a wide variety of markets and industries. They use our service because they've found that live support improves customer relationships, increases revenue, boosts brand recognition, and reduces sales and support costs.

The following organizations have added Provide Support ® service to their websites. We thank them for letting us know what they think of our service and allowing us to post their comments on this page.

  • "Having used the Provide Support Chat Service for over 12 months now we have been very impressed with its functionality and its ability for us to offer enhanced customer support in and out of normal office hours. We are a global company Car Cover Company, based in the UK and appreciate that different time zones and the need for instant response at all hours. Provide Support lets us offer this to our customers. 10/10 from us at Coveryourcar."

    Greg Lunt
    MD
  • "I asked our team that we needed to increase the number of clients per month from our web site, and give better support to our current customers. We concluded that we needed an online chat. We did a research and came with a lot of chat providers but they were very expensive or didn't have any functions until we find Provide Support. We been using it for a long time, we are very happy and we have increased the number of clients we get per month by more than 200% and our current customers are happier with the support we give using the online chat. This is by far the best chat we have seen, they have the greatest support and their stuff is always happy to help, and you cannot beat their prices. This is by far one of the best solutions my team has given me."

    Pedro Barboglio Murra
    General Manager
  • "ETO is the leading mail forwarding services provider in China, we need online live help system to provide the best service to worldwide customers, so we have used Live Person for 3 years, but once we found and tested Provide Support, we liked it very much. The send file function is excellent, we need it to send documents to online chat customers. Another amazing thing is that it supports Chinese very well. Sure, price is also better than Live Person.

    They provided best support while we were deploying the system, so I think their customer support is also the best."

    Richard Wang
    CEO
  • "As a proud customer of Provide Support since the past few months, I think your service is ABSOLUTELY FANTASTIC! I couldn't have really asked for more. I'm in love with my website even more after I've had the chat support. It's just too cool.

    Keep up the good work!"

    Gyan Shah
    President - Business Development
  • "We started using Live Chat Solution in 2013 for our car rental tool mietwagen-mallorca.org.

    The pricing of the chat solution is very easy to understand and the support works great.

    For our customers the Live Chat Solution is very helpful. We can support them realtime and they like it very much. Using Providesupport, the number of sales increased.

    The Live Chat is saving money and is providing a high level of support to our client.

    We made the best choice with Providesupport! Thank you!"

    Verena Gemmel
  • "We've been using Provide Support for over 6 months and have been thrilled to bits with it since the very first day. Unlike many of our competitors, providing excellent technical support is important to us. Provide Support's on-line chat software has opened up a great new way for customers and prospects to get in touch with us and have their questions answered right away. We chose Provide Support because it had the best flexibility in the features and functions that it offers and a pricing model that is affordable and scalable to our needs."

    Don Leclair
    President