Additional information

<< Click to Display Table of Contents >>

  Operator Module > Native agent app > Native agent app 6.X.X > Using the console >

Additional information



Events tab contains information about events happened after the operator had logged into the console:


Other operators' logging in and out of the console time

Operator's incoming calls

Operator's accepted calls


Information in Events tab is stored only till the operator logs off the console.


Events tab in the stand-alone console

Events tab