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Release 5.4.3

The following changes were made in the new Agent App 5.4.3 (compared to the previous version 5.2.2):

New features

  • Geo Location Map improved
    • Current time for each time zone added. It is displayed at the bottom of the Geo Location Map
    • Day/Night shadow added. It is displayed over the map and can be switched on/off in the console Options / Geo-Location
    • Time zone coloring added. It is displayed over the map and can be switched on/off in the console Options / Geo-Location
    Customizable Geo Location Map appearance
  • Right-to-Left layout support for Eastern languages added. The console can be switched to the RTL mode from the console Options / Regional or via the message input area context menu RTL support for Arabic, Persian, Hebrew and other Eastern languages
  • Visitors list improved - Local Time column added. The list can be sorted by this column. The column can be hidden via the list context menu or switched on/off in the console Options / Visitors Local time displayed for each visitor
  • 'Find' dialog on Visitors tab improved
    • Autoscroll to the first found result added
    • 'Text not found' message displaying when nothing was found
  • The legacy Visitors list view (like in the console version 4.3.0) added. The views can be switched in the console Options / Visitors Visitors List supports both modern (one-line) and legacy (HTML-type) views
  • Sound alerts improved - volume control added for each alert. The volume can be changed in the console Options / Events The volume can be changed for each sound alert
  • Room Tab Pane improved
    • Scroll bar added, it appears when the number of chat room tabs exceeds the pane height
    • 'Party is typing...' icon added to each chat tab. It can be switched on/off in the console Options / Rooms
    • Possibility to turn off 'Has New Message' icon displayed on chat tabs added. It can be switched on/off in the console Options / Rooms
    • Possibility to display a confirmation on chat tab closing added. It can be switched on/off in the console Options / Rooms
    Typing notification and new message notification available for each chat tab
  • "Bing" search engine support added Console recognizes "Bing" search engine

Fixes

  • Issue with loading supplementary lexicons for Spell Checker on Mac OS and Linux fixed
  • Issue with copying visitor names from room tabs to clipboard fixed
  • Thai tonal marks support in chat text added

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