Press Releases

March 1, 2008

Provide Support's Live Chat Software Enhances Customer Support And Helps Company Thrive in High Security Online Business

Provide Support Live Chat Company provided Merchant-Accounts.ca, Canada's leading provider of merchant accounts tools, with solid, easy in integration and secure Live Help software. With this Live Chat system Merchant-Accounts.ca doesn't have to worry about security and can concentrate on better serving its customers as Provide Support's security updates are automatically applied to the system. Provide Support's Live Chat has significantly increased the number and quality of customer applications, and greatly improved customer satisfaction. In this press release you will find what other benefits were discovered by Merchant-Accounts.ca in Provide Support's Live Chat tool and how this helped to improve its customer service operation...

May 12, 2005

Provide Support Adds Visitor's Geographic Location Feature

Provide Support, a website customer chat service, announces the release of software version 3.2.3. It includes Visitor's Geographic Location Feature. In this version fewer system resources are used, which allows operators to conduct more simultaneous chats. Moreover some of the most requested features were included to this operator console release. About these and other improvements of the console version, please, read here...

March 28, 2005

Provide Support Releases Chat Software Update

Provide Support, a customer service chat hosting service, announces the release of software version 3.1.2. This version fixes a problem in which ad pop-up blockers, such as used in the latest release of Microsoft Explorer, were preventing chat invitations from appearing on visitors' systems. Other cosmetic changes and improvements were applied as well, please read about them in this press release...

March 1, 2005

Provide Support Offers Live Chat to Online Auction Sellers

From now Provide Support's Live Chat system is available for online auction sellers as well. Auction chat software can increase bids on auction items, as potential bidders can ask questions and receive answers about items in real-time. Live Help tool gives a possibility not only to point out advantages of items offered but also to push pages to other auction pages and items. You can read here about other benefits of using Live Chat system for the online auctions...

January 31, 2005

Provide Support Hires a New Marketing Manager

Provide Support LLC, headquartered in New York, has recently hired Charles Rocha of Redmond, Washington as its new marketing manager. With growth of Internet businesses Live Help tool became an integral part of e-commerce. Charles Rocha will help new adopters of Live Chat to know about Provide Support Live Chat software. Please, read this press release for more details...

April 1, 2004

Provide Support Releases Online Customer Service Package

Provide Support has announced the release of its online customer service package, giving webmasters the ability to provide live customer support to online visitors. The service offers rather rich set of features, including 256-bit secure connection, is rather easy in website integration and customizable to fit website look and feel, allowing different types of online businesses to offer instant live support on their websites. In this press release you will find more information on Provide Support's Live Chat software...