How to download, install and uninstall

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How to download, install and uninstall

Download

 

The stand-alone Operator Console can be downloaded from our website at http://www.providesupport.com/downloads/index.html The stand-alone Operator Console is free to use and can be installed on any number of computers.

 

 

Downloads page

Downloads page

 

We offer the stand-alone Operator Console for Windows, Mac OS and Linux.

 

Install

 

Windows

 

To install the Operator Console on your computer, please do the following:

 

1.Click the "Download" button next to the Windows logo, choose Save option

2.Run the downloaded file and follow instructions provided by the installer. They are specific for your operating system

 

Mac OS

 

To install the Operator Console on your computer, please do the following:

 

1.Click the appropriate "Download" button next to the Mac OS logo, save the downloaded file

2.Run the downloaded file and follow instructions provided by the installer. They are specific for your operating system

 

Linux

 

Please find instructions for different Linux platforms here.

 

Uninstall

 

Windows

 

To uninstall the Operator Console, please follow the instruction:

 

1.Exit from the application if the console is running using File / Exit menu item

2.Uninstall the console completely using the Start / Settings / Control Panel / Add or Remove Programs item

 

Note! If the console still runs after uninstalling it, this means that it wasn't uninstalled properly and the console's executable file still exists on your computer. Please install the console anew in this case and then uninstall it properly (please do not skip step 1 of the Uninstall instruction and make sure that the console is not running during uninstall).

 

Mac OS

 

To uninstall the Operator Console on Mac OS, please follow the instruction:

 

1.Exit from the application if the console is running using File / Exit menu item

2.Go to Finder / Applications

3.Find ProvideSupportConsole and move it to Trash

 

Linux

 

Please find instructions for different Linux platforms here.

 

Reinstall

 

Windows

 

To reinstall the Operator Console, please follow the instruction:

 

1.Exit from the application if the console is running using File / Exit menu item

2.Uninstall the console completely using the Start / Settings / Control Panel / Add or Remove Programs item

3.Delete the folder where the console was installed (C:\Program Files\Provide Support by default) completely

4.After that please download the console from http://www.providesupport.com/downloads/index.html and install it anew.

 

Mac OS

 

To reinstall the Operator Console on Mac OS, please follow the instruction:

 

1.Exit from the application if the console is running using File / Exit menu item

2.Go to Finder / Applications

3.Find ProvideSupportConsole and move it to Trash

4.After that please download the console from http://www.providesupport.com/downloads/index.html and install it anew.

 

Linux

 

1.Exit from the application if the console is running using File / Exit menu item

2.Uninstall the console using instructions specific for your Linux

3.After that please download the console from http://www.providesupport.com/downloads/index.html and install it anew.