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Live Chat for OpenCart Integration Tutorial

If you would like to try live chat for OpenCart integration on your online store, please check the below step-by-step instructions.

Direct Live Chat Integration with OpenCart theme

  1. Generate the code for Live Chat button – we recommend using our 'Floating Chat Button Code' – it lets you add the chat button to a fixed on your browser window position. Please follow My Account / Chat Button Codes page in your Provide Support account Control Panel, choose there 'Fully Featured Chat Button Code with Uploadable Online / Offline Images' and check 'Generate a floating chat button code'. Then you'd need to define vertical and horizontal position parameters for your click-to-chat button.
  2. Then you'd need to access your OpenCart files via FTP client or Cpanel File manager
  3. After you have opened your files follow to Catalog / View / Theme folder
  4. Open your theme folder
  5. Within your theme folder find and open Template / Common folder
  6. Insert the code you generated on Step 1 to footer.tpl file before closing </body> tag. You can edit footer.tpl file in Notepad, for example
  7. After adding the code, please save your changes and upload the file back to your server. Please ensure you do not change file extension, it should remain *.tpl