Multilingual Support Chat in any language. Provide Support chat software uses Unicode and supports most world characters and scripts. Visitor Pop-up Messenger is available in Arabic, Brazilian Portuguese, Bulgarian, Catalan, Chinese (Simplified and Traditional), Czech, Danish, Dutch, Farsi (Persian), Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish and Vietnamese. If your language is not listed here, download and fill in our Translation Table and we will install the translation on your account. | | Web Page Push Using a simple command, you can open web pages containing product details or other helpful information in your visitor's browser. | Co-Browser Co-Browser allows you to follow and actively navigate visitors on your website. You can see the pages visitors are browsing, print them out, push pages to visitors having active chat sessions with you. You can co-browse several visitors concurrently. | |
SSL Secure Chat Conduct chats about sensitive information through industry-strength 256-bit secure connections. A Live Support button can also be placed on secure pages of your website. | Canned Responses With the click of a mouse, you can send pre-written answers to commonly asked questions. |
"Party is Typing" Notification Both parties, visitor and operator, can see when a peer is typing a message. | Auto-Changing Chat Icon The chat button on your website changes automatically when you are online to indicate that you are available to receive chat requests. |
Unlimited Web Sites License Provide Support license allows you to put a chat button on any number of web pages or websites. Subscriptions are based on the number of operator profiles, not the number of chat buttons or chat sessions. | Free Trial and Money Back Guarantee Provide Support offers a free 10-day trial with all features fully functional and a risk free 30-day money-back guarantee. |
