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April 1, 2004 FOR IMMEDIATE RELEASE

Provide Support Releases Online Customer Service Package

NEW YORK, NY - April 1, 2004 - Provide Support has announced the release of its online customer service package, giving webmasters the ability to provide live customer support to online visitors.

In an on-going effort to improve the quality of customer service, ProvideSupport.com is now offering a new chat system that provides online business owners a solution to limited customer support capabilities. Using a 256-bit secure connection, the online support service works through with instant messenger technology, allowing retailers, hosts and other online businesses to offer instant live support on their websites. The fully-featured service boasts a simple set-up with cut and paste coding, eliminating the need for complex installations and full monitoring capabilities for administrators. Site users are encouraged to activate the service through a large clickable banner and are notified when operators go off-line.

Priced between 15$ per month to $350+ annually, ProvideSupport.com requires no downloads and quick set-up. Registration is required. You can visit their website at  www.providesupport.com.

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