About Us

Since August of 2003, Provide Support has been helping businesses improve their sales and customer service on the Internet.

Our mission is to empower companies and organizations with cutting edge communications technology. We are committed to helping our customers with their online communications needs. We strive to make our service fast, reliable and easy-to-use.

Provide Support is a privately held company with customers in all parts of the world.

We sincerely appreciate your interest in Provide Support and taking the time to view our website. Let us know if we can assist you with your online communication needs.

To get in touch with us right away and experience our live support solution first hand, click on the Live Support button at the top right corner of this page.

Please also feel free to contact us by phone, email, or regular mail.

Phone:

Nationwide Toll Free: 1-877-373-7709

New York, NY: 1-646-472-5881

Fax: 1-646-329-9715

E-Mail:

Sales and Support:

Press Inquiries:

Mail:

Provide Support, LLC
545 Eighth Avenue, Suite 401
New York, NY 10018-4307

Articles

How to Optimize Live Chat for Your Website
The Etiquette of Live Support Chat
Improving Customer Support
The Benefits of Live Chat for eCommerce
How Live Chat Increases Satisfaction and Reduces Costs
Customer Service Finds a Home in Cyberspace
10 Reasons to use Live Chat for Business

Press Releases

March 5, 2008. Provide Support's Live Chat Software Increases Sales for Softlink America, Inc.
March 1, 2008. Provide Support's Live Chat Software Enhances Customer Support
May 12, 2005. Provide Support Adds Visitor's Geographic Location Feature
March 28, 2005. Provide Support Releases Chat Software Update
March 1, 2005. Provide Support Offers Live Chat to Online Auction Sellers
January 31, 2005. Provide Support Hires a New Marketing Manager
April 1, 2004. Provide Support Releases Online Customer Service Package