Logging in

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  System Setup and Customization > Control Panel >

Logging in

General

 

To login to the account Control Panel, please open our home page and type your

account name

account password

on the Customer Login form and press Login button.

 

Account login form

Account login form

Possible errors

 

Account doesn't exist

 

If the account name you've entered to the Customer Login form doesn't exist in the system, you'll receive a message "No such account: "your-account-name"".

 

Account doesn't exist 

Account doesn't exist 

 

Possible reasons:

1.Please ensure that there are no typos in the account name you've entered.

2.Account name and Operator login are different. Please ensure that you don't mix them up.

 

Incorrect password

 

If the account password you've entered to the Customer Login form is incorrect, you'll receive a message "Incorrect password".

 

Incorrect password

Incorrect password

 

Possible reasons:

1.Passwords are case sensitive in our system. Please check if you don't mix up upper case and lower case letters.

2.Passwords for account Control Panel and Operator Console are different. Please ensure that you don't mix them up.