Testimonials - Page 7

Provide Support's customers are located all over the globe and belong to a wide range of markets and industries. Live chat helps them to increase sales, brand recognition, reduce customer support costs and improve both customer relationship and overall customer experience.

The following companies have been loyal to our service for many years. We appreciate their opinion and are glad to share their comments with our current and prospective customers.

  • "We have been a customer of Provide Support since 2005 and have found the product to be extremely useful. The chat program allows us to provide prompt quality support while giving our customers and future customers the opportunity to ask questions or receive technical support without having to make a long distance phone call. Not only are we pleased with the product and its abilities, but the pricing and support are unmatched. Thank you for making such a wonderful product and offering such wonderful support to go along with it."

    November 20, 2008
    RTI Software Support Team
  • "Having used the Provide Support Chat Service for over 12 months now we have been very impressed with its functionality and its ability for us to offer enhanced customer support in and out of normal office hours. We are a global company Car Cover Company, based in the UK and appreciate that different time zones and the need for instant response at all hours. Provide Support lets us offer this to our customers. 10/10 from us at Coveryourcar."

    September 6, 2008
    Greg Lunt
  • "Dear ProvideSupport,
    We've been users of your service since we started, and have grown a lot over recent years - and are about to add more users to our account with you. We were just featured on the front page of the BBC's website yesterday and saw a massive increase in traffic - peaking at 2,000+ visitors. We were delighted to see the results on your "world map" feature, and very happy that your servers handled the high load so well."

    October 9, 2008
    Alex Edwards
  • "After a comprehensive search of online support services, BullionVault.com was delighted to find Provide Support's elegant solution. BullionVault.com allows private individual gold traders all over the world to buy and sell gold bullion online with each other at live spot market prices. This requires a high level of trust from potential customers and can be a lot to comprehend. Provide Support has enabled us to cost-effectively provide increased support levels to our customers world-wide, and to pro-actively initiate contact with new users and guide them through our service."

    September 2, 2005
    Alex Edwards