Provide Support's customers are located all over the globe and belong to a wide range of markets and industries. Live chat helps them to increase sales, brand recognition, reduce customer support costs and improve both customer relationship and overall customer experience.
The following companies have been loyal to our service for many years. We appreciate their opinion and are glad to share their comments with our current and prospective customers.
"We have had the provide support integrated into our website for a while now and we have received wonderful feedback from clients who can contact us in real time and get fast answers to their questions. A real personal touch that online business lacks. This product makes us look good as we can provide such quick customer service.Something impressive and memorable that will keep clients coming back to us. Highly recommended to all online businesses."Anna Mehrabian
"We specialise in replacement carpet sets for classic cars, based on the original templates and deliver throughout the UK, Europe and America. The Provide Support chat software helps us clarify the exact pattern required by the customer during the original chat enquiry. We can ask specific questions about the car we would normally have to chase up later so it has worked very well for us. A+++"Steph Lunt
"Thank you Provide Support for the many possibilities we did not have before we began using your Instant Messaging product. We are now able to communicate with more customers, making us readily accessible online (from our web sites and our individual e-mail signatures). IM has dramatically reduced our toll free telephone calls and costs, and it has been especially helpful in the international markets. We have established more credibility for those people who are not familiar with our company, and we now have a sense of connectivity with our customers, as we are creating community with every CHAT session."Dino Molter
"We have been using ProvideSupport for 10 months now and since this time, not only has our traffic gone up but also our sales have increased too. ProvideSupport has enables us to close sales on numerous occasions. It's not just closing sales that are important but it's the ability to provide the highest level of service for both new and existing customers. We now consider ProvideSupport to be an important and integral part of our online internet business. I also go as far as saying that I personally consider ProvideSupport to be the best internet service I have used to date!"George PallecarosDirector