Operator Module > Native agent app > Native agent app 6.X.X > Options > Profile settings >
The Operator Console supports Right-to-Left (RTL) text layout for Eastern languages, e.g. Arabic, Hebrew. You can choose the text layout for the Operator Console in this tab. Text input and chat history areas will be in RTL mode if Right-to-Left layout is enabled. It is also possible to switch console interface language. The operator console is available in English, German, Russian and Chinese.
To switch the console language, please do the following:
1.On the Regional tab choose your language under 'Choose Language'
2.Restart the operator console - close it with File / Exit and then open again. The language interface will switch after the console restart