Pushing pages

<< Click to Display Table of Contents >>

  Operator Module > Native agent app > Native agent app 6.X.X > Using the console > Chatting >

Pushing pages

Pushing pages

 

Pushing pages means navigating your visitor to needed web pages using special commands in the chat.

 

To push pages to your visitor you can use the following command:

 

open: URL

 

Simply type the command followed by a colon, space and the URL, e.g.:

 

open: http://www.mywebsite.com/catalog/item1265.html

 

open command will try to open a new browser window but it can be blocked by the visitor's popup blocker.

 

This command can be used in any chat session, no matter whether it was initiated by a visitor or agent, even if the visitor has already left your website.