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Pushing pages
Pushing pages means navigating your visitor to needed web pages using special commands in the chat.
To push pages to your visitor you can use the following command:
open: URL
Simply type the command followed by a colon, space and the URL, e.g.:
open: http://www.mywebsite.com/catalog/item1265.html
open command will try to open a new browser window but it can be blocked by the visitor's popup blocker.
This command can be used in any chat session, no matter whether it was initiated by a visitor or agent, even if the visitor has already left your website.