Some customizations that can be applied to the chat messenger can be performed from our side only. To request customizations or check possibility of customization, please call to our support chat. We perform all customizations within 24 hours.
Note! All customizations made from our side except translating the account are available for Active accounts only and not available for Trial accounts.
We don't do graphic design for chat icons or any other images. Such customizations should be done on your side: by your graphic designer or a company specialized on such services.
We can change the light blue background color and the darker thin border color in the chat messenger. You only need to provide us color codes you would like to use in the hex format (#RRGGBB). In Modern chat window color can be selected for the defined chat window theme right from the account Control Panel
There's no possibility to fully rebrand the system.
We cannot put another company name to the ‘Powered by…’ label. We also cannot mask our URL in the chat messenger title bar and status bar. This is a security feature in the latest browsers - they show the real URLs only.