Operator Console tabs
Operator Console Tabs
The above tabs are available in the operator console and allow viewing different types of details:
•Operators tab allows you to see the list of all operators in your account, their status, number of current chats, etc.
•Visitors tab shows all information about your website visitors
•Geo Location tab allows you to see the Geo Location map with geographic location of your website current visitors
•Rooms Details tab contains information about active chat room participants.
•Events tab contains information about events happened after the operator had logged into the console
•Co-Browser tab - displays all your Co-browser sessions
Operator Console tabs content can be viewed directly in the console or undocked and available in a separate window. To undock a tab, right click on it and select "Undock [Tab Name]"
•Undock [Tab Name] - the selected tab will be undocked
•Dock [Tab Name] - this command will dock the tab back
•Dock All Undocked Tabs - all undocked tabs will be docked back
•Bring to Front All Undocked Pages - all undocked pages will be brought to front