{"version":"1.0","provider_name":"Provide Support Blog","provider_url":"https:\/\/www.providesupport.com\/blog","author_name":"Olga","author_url":"https:\/\/www.providesupport.com\/blog\/author\/olga\/","title":"Customer Service Trends 2015 [Infographic] | Provide Support","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\"><a href=\"https:\/\/www.providesupport.com\/blog\/customer-service-trends-2015-infographics\/\">Customer Service Trends 2015 [Infographic]<\/a><\/blockquote>\n<script type='text\/javascript'>\n<!--\/\/--><![CDATA[\/\/><!--\n\t\t\/*! This file is auto-generated *\/\n\t\t!function(d,l){\"use strict\";var e=!1,n=!1;if(l.querySelector)if(d.addEventListener)e=!0;if(d.wp=d.wp||{},!d.wp.receiveEmbedMessage)if(d.wp.receiveEmbedMessage=function(e){var t=e.data;if(t)if(t.secret||t.message||t.value)if(!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var r,i,a,s=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),n=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),o=new RegExp(\"^https?:$\",\"i\"),c=0;c<n.length;c++)n[c].style.display=\"none\";for(c=0;c<s.length;c++)if(r=s[c],e.source===r.contentWindow){if(r.removeAttribute(\"style\"),\"height\"===t.message){if(1e3<(a=parseInt(t.value,10)))a=1e3;else if(~~a<200)a=200;r.height=a}if(\"link\"===t.message)if(i=l.createElement(\"a\"),a=l.createElement(\"a\"),i.href=r.getAttribute(\"src\"),a.href=t.value,o.test(a.protocol))if(a.host===i.host)if(l.activeElement===r)d.top.location.href=t.value}}},e)d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",t,!1),d.addEventListener(\"load\",t,!1);function t(){if(!n){n=!0;for(var e,t,r=-1!==navigator.appVersion.indexOf(\"MSIE 10\"),i=!!navigator.userAgent.match(\/Trident.*rv:11\\.\/),a=l.querySelectorAll(\"iframe.wp-embedded-content\"),s=0;s<a.length;s++){if(!(e=a[s]).getAttribute(\"data-secret\"))t=Math.random().toString(36).substr(2,10),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t);if(r||i)(t=e.cloneNode(!0)).removeAttribute(\"security\"),e.parentNode.replaceChild(t,e)}}}}(window,document);\n\/\/--><!]]>\n<\/script><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.providesupport.com\/blog\/customer-service-trends-2015-infographics\/embed\/\" width=\"600\" height=\"338\" title=\"&#8220;Customer Service Trends 2015 [Infographic]&#8221; &#8212; Provide Support Blog\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe>","description":"Is your customer service team ready to meet new challenges of 2015? In the future customer service will become more savvy about how to deal with issues on early stages and then prevent them. Constantly changing customers&#8217; expectations and preferences encourage brands to embrace a strategy of non-stop adaptation to new technologies and the next generation. Knowing the future trends will facilitate the process of developing the successful customer service strategy. Our infographic will help you to understand what kind of facts influence the customer service and which actions should be taken to satisfy your customers and improve brand loyalty. When having this information at your fingertips you will be ready to meet and exceed your customers&#8217; expectations.","thumbnail_url":"https:\/\/www.providesupport.com\/blog\/wp-content\/uploads\/2015\/01\/Customer-Service-Trends-2015.png"}