We are happy to share with you our new video presentation of Provide Support Live Chat and Real Time Visitor Monitoring software. You are welcome to check which benefits can live chat software bring to your business, how it can help to increase your sales, improve customer loyalty and streamline your customer care process:
A new spell-checking engine has been introduced in our latest console release version 5.7.1. Hunspell Engine uses Open Office dictionaries, which we hope will give our customers more freedom in choosing the dictionary which is right just for them, or perhaps multiple dictionaries for those who command several languages. >>>
Love is in the air! Valentine’s Day is just around the corner. It’s the time to share your holiday mood with your customers and decorate your website with our special Valentine’s Day inspired chat icons. You are welcome to select any set of available icons and add some seasonal flavor to your Company website.
Valentine’s Day is a time when people show feelings of love, affection and friendship. Our designers have created special chat icons for this wonderful holiday, so do not miss a chance to add some Valentine’s Day touch to your website.
In our new blog we are glad to offer you lots of useful tips and tricks, instructions and pieces of advice which will definitely help you improve and optimize your customer support experience.
The main purpose of this blog is to share our best practices and knowledge with our valuable customers and help them to enhance, improve and take the most out of the live chat service implemented on their websites. We will assist you in your efforts to make your clients feel like kings and queens and create strong customer loyalty through outstanding customer care service.
We will keep you up to date on all our improvements, new features releases and promotions. If you have a topic that you would like us to cover, please leave a comment in this blog.
We are glad to announce an official release of our new 5.7.1 operator console for Windows, Mac (only Intel based) and Linux. Lots of minor bug fixes have been implemented and a support for Mac Mountain Lion has been added. We would also like to focus your attention on new features now available in the 5.7.1 version. They include: >>>
The time is coming! Don’t we all expect this special season of unbelievable discounts and amazing tasting cakes. The time, which presents a great opportunity to give and share something with the people around us, the people we meet on our paths, whom we love and value. >>>
Brand new look and a current of fresh air on our Home Page. Have you come to notice it?
We want to be the best for you, so that you are proud of your choice. We keep it in the style of Provide Support – nice, clean and simple, so you will not confuse us with anybody else. But taking into account your feedback we have added a few things which our home page was previously missing, such as a quick steps guide to starting the service (you may see it on the right), as well as highlights of the benefits and major features of the service (across the center).
We hope this new layout will please you, our current users, make sign up easier for those whom you refer to us, and encourage all new comers to try the service!
Meeting multiple customer requests, we have added a new feature to our Graphics Chat Button Code form. The feature called “floating chat button code” allows you to fix the chat icon to a certain position on your web page, so that when the user scrolls the page the button remains visible, creating a “floating” effect. >>>