 | Testimonials Provide Support's customers are located all over the world and belong to a wide variety of markets and industries. They use our service because they've found that live support improves customer relationships, increases revenue, boosts brand recognition, and reduces sales and support costs.
The following organizations have added Provide Support to their websites. We thank them for letting us know what they think of our service and allowing us to post their comments on this page.
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"Having used the Provide Support Chat Service for over 12 months now we have been very impressed with its functionality and its ability for us to offer enhanced customer support in and out of normal office hours. We are a global company Car Cover Company, based in the UK and appreciate that different time zones and the need for instant response at all hours. Provide Support lets us offer this to our customers. 10/10 from us at Coveryourcar." Greg Lunt,
MD
CoverYourCar | 
"I have been using Provide Support Live Chat System for 30 days, everyday my customers counts going up. This software is really good, I want to say thanks, also I want to add my comments in Turkish:
Provide Support Live Chat System 'ini bir aydır kullanıyorum rakiplerime oranla bu bir ay içerisinde işlerim % 100 arttı. Benim web sitelerim artık daha canlı müşterilerim bana daha çabuk ulaşabiliyor. Kesinlikle tavsiye ediyorum." Muhammed Atli
Costguide Cost Control | | 
"Your live chat and visitor monitoring software is the best thing that ever happened to my website! Increased sales, customer satisfaction are at the top of the list of benefits. I loved how I wasn't required to make a purchase to try out your amazing software, and since I've had it, I'm hooked. Customers have commented and they've said, "It's awesome, cool," and they are impressed by the service it enables businesses to provide to their customers. Our business sees providing top quality customer service as the number one priority on our list, something many businesses take for granted."
The Canadian Muslim | 
"We have been a customer of Provide Support since 2005 and have found the product to be extremely useful. The chat program allows us to provide prompt quality support while giving our customers and future customers the opportunity to ask questions or receive technical support without having to make a long distance phone call. Not only are we pleased with the product and its abilities, but the pricing and support are unmatched. Thank you for making such a wonderful product and offering such wonderful support to go along with it." RTI Software Support Team
RTI Software Support | | 
"At PI Outsource we have tried many different live chat programs. Provide Support gives you a very easy and intuitive way to contact your web site surfers while they are actually on your site.
PI Outsource likes Provide Support because is reliable. We have tried other live support programs which were always locking up. Provide Support works, every time!
Provide Support is Simple and Affordable!
PI Outsource supplies live chat agents to other websites with staffing needs. Provide Support insures that we can contact prospective clients immediately while they are surfing our website. They are almost always blown away with Provide Support's proactive chat. This of course leads to more sales for us!" Doug Watson
PI Outsource | 
"This is the second time I use Provide Support system and I found it really useful and simple for professional and non-professional users. My sales really increased with your systems. We are Hijaby Online Global Company selling Islamic Clothing online, and our customers find your system easy to use and simple. Provide Support, thank you for such great software and keep going. I will say thanks in Arabic (Shukran)." Hussam Yassin,
IT & E-commerce Project Manager
Hijaby Online | | 
"Love the Console application. As an Apple Mac user I have been looking for just such and application. I used to use various Java Applets but they were slow and buggy. Provide Support has surpassed all my expectations. Hats off to you and please keep supporting the Mac Platform." Andy Gambino
MacAid
Mac Support for London | 
"As a proud customer of Provide Support since the past few months, I think your service is ABSOLUTELY FANTASTIC! I couldn't have really asked for more. I'm in love with my website even more after I've had the chat support. It's just too cool.
Keep up the good work!" Gyan Shah,
President - Business Development
The Flag Corporation | | 
"ETO is the leading mail forwarding services provider in China, we need online live help system to provide the best service to worldwide customers, so we have used Live Person for 3 years, but once we found and tested Provide Support, we liked it very much. The send file function is excellent, we need it to send documents to online chat customers. Another amazing thing is that it supports Chinese very well. Sure, price is also better than Live Person.
They provided best support while we were deploying the system, so I think their customer support is also the best." Richard Wang,
CEO
ETO eCommerce Ltd | 
"Nearly all of our business each year happens in the first two weeks of April. Providing best-in-class customer support is our goal. We couldn't do that without Provide Support. Your software allows us to handle huge demand in a fast, efficient way that our support staff finds easy-to-use and our customers sincerely appreciate. Thanks for all of your help!" Ryan Thompson,
CEO
FileLater | | 
"I asked our team that we needed to increase the number of clients per month from our web site, and give better support to our current customers. We concluded that we needed an online chat. We did a research and came with a lot of chat providers but they were very expensive or didn't have any functions until we find Provide Support. We been using it for a long time, we are very happy and we have increased the number of clients we get per month by more than 200% and our current customers are happier with the support we give using the online chat. This is by far the best chat we have seen, they have the greatest support and their stuff is always happy to help, and you cannot beat their prices. This is by far one of the best solutions my team has given me." Pedro Barboglio Murra,
General Manager
BM Solutions | 
"We have been using this chat application for nearly four years now and are very pleased with it as well as with their customer service. Our business is online project management software and our web site visitors may create a free account to give our application a test run. If they feel our product meets their requirements, they may then decide to subscribe. Offering our users a simple, convenient, reliable and live gateway to our support staff is therefore crucial when it comes to making the most of a potential client base, and subsequently, for customer satisfaction. In this regard, Provide Support has definitely given us a competitive edge." Daniel Raymond,
CEO
Websystems Inc. | |
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