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Testimonials
Provide Support's customers are located all over the world and belong to a wide variety of markets and industries. They use our service because they've found that live support improves customer relationships, increases revenue, boosts brand recognition, and reduces sales and support costs.
The following organizations have added Provide Support to their websites. We thank them for letting us know what they think of our service and allowing us to post their comments on this page.
 "I would like to personally thank Providesupport.com for the fantastic product you have supplied us. Not only was it easy to set-up and personalise, but has also been a superb investment. This product surpasses all expectations we had of such a web-based messaging service. Our customers are quite frankly amazed at the level of service we can now offer. Thank you once again and keep up the fantastic work!" Daniel French |  "I have tested a number of different chat support clients and Provide Support was by far the best. It was easy to setup, very flexible, well priced and gave me exactly what I wanted for my business. We are a small company and yet this feature allows us to proactively chat with visitors on our site and answer any questions they may have. This is one product that I highly recommend to anyone who wants to take their site to the next level and offer this fantastic online feature. You have my vote!" James Robbins, |
 "Thank you Provide Support for the many possibilities we did not have before we began using your Instant Messaging product. We are now able to communicate with more customers, making us readily accessible online (from our web sites and our individual e-mail signatures). IM has dramatically reduced our toll free telephone calls and costs, and it has been especially helpful in the international markets. We have established more credibility for those people who are not familiar with our company, and we now have a sense of connectivity with our customers, as we are creating community with every CHAT session." Dino Molter |  "We have been using ProvideSupport for 10 months now and since this time, not only has our traffic gone up but also our sales have increased too. ProvideSupport has enables us to close sales on numerous occasions. It's not just closing sales that are important but it's the ability to provide the highest level of service for both new and existing customers. We now consider ProvideSupport to be an important and integral part of our online internet business. I also go as far as saying that I personally consider ProvideSupport to be the best internet service I have used to date!" George Pallecaros, |
 "A friend told me about ProvideSupport.com. I installed it last week and - whilst watching the visitors in real time - I was absolutely shocked to see how many people came to my site and simply left again within 5 seconds. It was heartbreaking to see and I instantly knew something had to be done about it. Alistair Thacker |  "We have used Live Chat with our company for almost 5 years and have always been dissatisfied with other products we have owned in the past as well as products we have tested. Shannon Cox, |
 "As a growing online business, we deal with software vendors and companies on a daily basis. It is a pleasure to finally find a product that lives up to its name! With ProvideSupport.com we can offer an unparallel level of service to each and every one of our customers. A sleek interface and virtually unlimited number of ways to customize the product are features that can't be found anywhere else, especially at such an affordable price! Thank you!" Darrell Gruber, |  "We have been using Provide Support for 3 months now, since that our sales have increased. Provide Support is the smartest investments we have made for our online business. It really makes the customer feel comfortable to know there's someone there to talk with if they need help. The best thing with Provide Support is that you can "call" your visitors! Amazing! We have been using several of live support scripts, but Provide Support is much more professional and it is like MSN. We have received many positive feedbacks from our customers because of Provide Support software. You can also translate it to every language you want." Sporcu Besinleri, |
 "ProvideSupport.com has the best live chat support software ever. 27Hosting had tried over 5 different support software and none works like ProvideSupport's software, it is relatively cheaper but it comes with an impressive GUI and a very well written software using J2EE." |  "We found several years ago in Provide Support the perfect tool to improve communication with our customers through our web-site. Sales have improved and technical support became more efficient. The ability to customize the application both in the image as a language (Spanish) offers great benefits for our organization. Many of our customers prefer us from competition thanks to on-line support." Jose David Bravo, |
 "We have tested many different online help solutions and must say that nothing comes close to Provide Support in price and features. Martin Garcia Jakosen, |  "The Provide Support online chat software gives us that extra option that many of our competitors do not have. It also provides us with another method of supplying our customers with excellent customer service in addition to answering the phones. Along with the software being flexible, stable, and easy to use, the price is affordable compared to other similar packages. The extra features such as being able to watch what pages the customers are looking at and shadowing them as they shop has been beneficial to us." Dominic Schwebs, |
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