 | Testimonials Provide Support's customers are located all over the world and belong to a wide variety of markets and industries. They use our service because they've found that live support improves customer relationships, increases revenue, boosts brand recognition, and reduces sales and support costs.
The following organizations have added Provide Support to their websites. We thank them for letting us know what they think of our service and allowing us to post their comments on this page.
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"I would like to personally thank Providesupport.com for the fantastic product you have supplied us. Not only was it easy to set-up and personalise, but has also been a superb investment. This product surpasses all expectations we had of such a web-based messaging service. Our customers are quite frankly amazed at the level of service we can now offer. Thank you once again and keep up the fantastic work!" Daniel French
Businessmagnet | | 
"I have tested a number of different chat support clients and Provide Support was by far the best. It was easy to setup, very flexible, well priced and gave me exactly what I wanted for my business. We are a small company and yet this feature allows us to proactively chat with visitors on our site and answer any questions they may have. This is one product that I highly recommend to anyone who wants to take their site to the next level and offer this fantastic online feature. You have my vote!" James Robbins,
Director
Linelink Data Communications | | | 
"Thank you Provide Support for the many possibilities we did not have before we began using your Instant Messaging product. We are now able to communicate with more customers, making us readily accessible online (from our web sites and our individual e-mail signatures). IM has dramatically reduced our toll free telephone calls and costs, and it has been especially helpful in the international markets. We have established more credibility for those people who are not familiar with our company, and we now have a sense of connectivity with our customers, as we are creating community with every CHAT session." Dino Molter
Tickets-To-Europe.com | | 
"We have been using ProvideSupport for 10 months now and since this time, not only has our traffic gone up but also our sales have increased too. ProvideSupport has enables us to close sales on numerous occasions. It's not just closing sales that are important but it's the ability to provide the highest level of service for both new and existing customers. We now consider ProvideSupport to be an important and integral part of our online internet business. I also go as far as saying that I personally consider ProvideSupport to be the best internet service I have used to date!" George Pallecaros,
Director
SoccerTutor.com | | | 
"A friend told me about ProvideSupport.com. I installed it last week and – whilst watching the visitors in real time - I was absolutely shocked to see how many people came to my site and simply left again within 5 seconds. It was heartbreaking to see and I instantly knew something had to be done about it.
I had a long, hard look at my site and thought “Right enough – it’s not the most eye catching site in the world”. I cleared my desk and spent the last seven days from dawn until dusk cleaning it up and getting it more customer-friendly.
I re-launched it yesterday and I’ve been monitoring the visitor activity since then – now the majority are staying for a few minutes and really checking out the pages. I would never have known just how many people were clicking away unless I’d seen it for myself in real time." Alistair Thacker
VacationTracker.net | | 
"We have used Live Chat with our company for almost 5 years and have always been dissatisfied with other products we have owned in the past as well as products we have tested.
Immediately upon testing the Provide Supports system, we knew the system was Rock Solid and absolutely loved the fast response time on the chat sessions. One thing we were looking for was a system that was as accurate as possible with tracking visitors to our site and the ProvideSupport system was the most accurate out of about 5 other products we tested including a very solid program that we owned. We were hooked on the system within 24 hours of testing and feel it is a far superior product over their competitors who are offering less features and way less performance for more money." Shannon Cox,
President
ArgonHosting.com | | | 
"ProvideSupport.com has the best live chat support software ever. 27Hosting had tried over 5 different support software and none works like ProvideSupport's software, it is relatively cheaper but it comes with an impressive GUI and a very well written software using J2EE."
27Hosting Company | |
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