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Post Chat Surveys

Post Chat Survey is an important part of any live chat system. Using the survey, you can get a feedback about your customer support service quality and efficiency directly from your clients; ask your website visitors to share their impression and suggestions about it.

A set of different Post Chat Survey themes created by our designers is available for you. All of them have the same set of questions asking about the live chat session quality. The survey will be displayed to your clients after the live chat session has been finished or when your client clicks 'Rate Support' button in visitor's popup chat messenger.

You can also customize an existing survey theme with your own colors and images, set of questions and mark grades, survey window size and other properties, and upload it to your live chat account as a set of HTML pages and images packed in a ZIP archive.

Please visit this page after signing up or login to select one of these survey themes for your account.