Operator Console tabs

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Operator Console tabs

Operator Console tabs

 

Operator Console Tabs

Operator Console Tabs

 

The above tabs are available in the operator console and allow viewing different types of details:

Operators tab allows you to see the list of all operators in your account, their status, number of current chats, etc.

Visitors tab shows all information about your website visitors

Geo Location tab allows you to see the Geo Location map with geographic location of your website current visitors

Rooms Details tab contains information about active chat room participants.

Events tab contains information about events happened after the operator had logged into the console

Co-Browser tab - displays all your Co-browser sessions

 

Operator Console tabs content can be viewed directly in the console or undocked and available in a separate window. To undock a tab, right click on it and select "Undock [Tab Name]"

 

Undocking tabs

Undocking tabs

 

Undock [Tab Name] - the selected tab will be undocked

Dock [Tab Name] - this command will dock the tab back

Dock All Undocked Tabs - all undocked tabs will be docked back

Bring to Front All Undocked Pages - all undocked pages will be brought to front