Direct Live Chat Integration Joomla 1.5

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Direct Live Chat Integration Joomla 1.5

Chat Button codes containing monitoring function (Fully Featured Chat Button Code, Hidden Code for Visitor Monitoring, Passing Information Code) can be added to a Joomla module or to your template. If you wish to add the Chat Button to a single article you would need to use either the No-Script code or a direct link to your Live Chat Messenger

 

Adding live chat button to a module

 

If you would like to add the Chat Button code to a module, please do the following:

 

1.Copy the Chat Button code on My account / Chat Button Codes page  within your account Control Panel on Provide Support website. For faster integration you can generate a floating chat button code, by checking 'Generate a floating chat button code' option and specifying vertical and horizontal position for the live chat button.

2.Log into your Joomla administrator panel and go to Extensions / Module Manager

3.Choose a module available to use HTML tags with (Banners and Advertisement modules only have this option; click its title to edit the module) or create a new module (e.g. Banners type module)

 

Banner Module

Banner Module in Joomla 1.5

 

4.Add the code to an appropriate field, using Module Parameters / Header or Footer text

 

Banner Module Editor

Banner Module Editing in Joomla 1.5

 

5.Define module location at Details / Position (this option will not apply if you use our floating chat button code)

6.Select pages you wish the module to show up with in the Menu Assignment section

7.Save changes and check how the live chat button looks on your website

 

How to add your live chat button to a Custom HTML module

 

With Custom HTML Module you can add No-Script Chat Button code as the chat button code containing Javascript is modified by the module editor

 

1.Copy the No Script Chat Button Code on My account / Chat Button Codes  page within your account Control Panel on Provide Support website

2.Log into your Joomla administrator panel and go to Extensions / Module Manager

3.Choose New / Custom HTML module from the list there

 

Custom HTML Module

How to Create Custom HTML Module in Joomla 1.5

 

4.Use 'Edit HTML Source' option on the page to add the chat button code

 

Joomla Custom Module

Joomla 1.5 Custom Module Editing

 

5.Define module position at Details / Position

6.Choose the pages where you would like to display your Live Chat button in the Menu Assignment section

7.Save changes and check how the live chat button looks on your website

 

Adding live chat button to a template

 

If you would like to add the Chat Button code to a template, please do the following:

 

1.Copy the Chat Button code at My Account / Chat Button Codes  within your account Control Panel on Provide Support website. For faster integration you can generate a floating chat button code, by checking 'Generate a floating chat button code' option and specifying vertical and horizontal position for the live chat button. This code can be inserted to any place within your <body>....</body> section and will not require additional positioning like our regular chat button code.

2.Log into your Joomla administrator panel and follow Extensions / Template Manager

3.Choose your current template and click 'Edit', then 'Edit HTML'

4.Add the code within your website body section to the place you would like the live chat button to appear. If you use our floating live chat button code, we recommend adding it before closing </body> tag

 

Joomla template editor

Template Editor Joomla 1.5

 

5.Save changes and check how the live chat button looks on your website