Integrations > CMS Integrations > WordPress >
Provide Support WordPress plugin supports 3 ways of integration:
1.Adding the chat button or text chat link to a sidebar
2.Adding the chat button or text chat link to a fixed position on the browser screen, possible solution for those websites which contain pages without any sidebar
3.Adding the chat button to posts, pages or website source with help of shortcode.
The plugin is available in .zip format and can be installed the same way as any other WP plugins.
WP Plugin installation
To install the Provide Support WordPress plugin, please do the following:
1.In Plugins menu select 'Add New'
2.Upload plugin .zip file in Installed Plugins / Upload
3.After the installation process has been completed Activate the plugin
The plugin will appear in the list of available plugins:
4.Navigate to 'Settings / Provide Support Live Chat' menu
5.Enter your Provide Support account credentials and click 'Connect to account' on 'Existing Account' tab to connect to your account. If you don't have an account yet, use 'New Account' tab to create it
6.Use plugin settings to position your chat button and control website monitoring feature
7.Make sure that 'Enable live chat plugin' option is checked to start using the plugin
How to remove the plugin
WP Plugin removal
To remove the Provide Support WordPress plugin, please do the following:
1.Put a checkmark for 'Provide Support Live Chat Button' plugin in the list of plugins and apply 'Delete' action
2.Confirm Provide Support Live Chat plugin removal