Fedora

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  Operator Module > Stand-alone Operator Console > General > How to download, install and uninstall > Linux >

Fedora

From command line

 

To install / uninstall the console using command line, you need to have root (superuser) privileges. If you are not logged as root you can use command su in terminal to switch to root mode. Please find information about switching to root mode at http://www.fedorafaq.org/basics/#root

 

Install

 

Example:

 

rpm -i ProvideSupportConsole-fedora-5.5.1.i386.rpm

 

Note! Please do not forget to use the proper version number in the file name.

Note! Please do not forget to open the folder where the console installer is stored before executing this command. E.g. if the installer is stored on your Desktop, you need to execute

 

cd Desktop 

 

to open Desktop folder. The folder name is case sensitive.

 

Uninstall

 

Example:

 

rpm -e ProvideSupportConsole

 

Using installer

 

Install

 

To install the stand-alone Operator Console on Linux Fedora (GNOME graphics shell), please follow the instruction:

 

1.Open Downloads page for Linux on our website at http://www.providesupport.com/downloads/linux.html

2.Click Fedora i386 or AMD64 (this depends on your computer processor) link:

 

Fedora download

 

3.Choose Save File option in the opened window and press OK button:

 

Fedora installation

 

4.The file is saved in your Download folder. Double click the file to start installation:

 

Fedora installation

 

5.Confirm that you wish to install the file by clicking Install on Do you want to install this file? dialog:

 

Fedora installation

 

6.Enter your root password and press Authenticate button to confirm that you have the super user privileges:

 

Fedora installation

 

7.Press Force Install button on PackageKit File Installer dialog and enter your root password again:

 

Fedora installation

 

8.The operator console will appear in Applications / Internet after installation:

 

Fedora installation

 

Please restart your system if you cannot see it just after the installation.

 

Uninstall

 

To uninstall the stand-alone Operator Console from Linux Fedora (GNOME graphics shell), please follow the instruction:

 

1.If the console is running close it via File / Exit menu or by right click / Exit on tray icon.

2.Open Add/Remove Software tool via System / Administration / Add/Remove Software:

 

Fedora uninstall

 

3.Type providesupport and press Find button to find the console package:

 

Fedora uninstall

 

4.Uncheck the console package in the list and press Apply button; enter your root password and press Authenticate button to confirm that you have the super user privileges:

 

Fedora uninstall

 

5.After uninstall the console package will disappear from the list and from Applications / Internet.