Direct Integration with WordPress

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Direct Integration with WordPress

How to add the chat button code to header.php

 

You can add our floating chat button code to your header.php file. To edit header.php, please do the following:

 

1.Log into your Provide Support account Control Panel

2.Follow to My Account / Chat Button Codes page and choose there 'Fully Featured Chat Button Code with Uploadable Online / Offline Images' then check 'Generate a floating chat button code' and specify vertical and horizontal position for your chat button.

3.Log in to your WordPress admin. Click on 'Appearance' then 'Editor'.

4.Open your theme's header.php file.

5.Paste your Chat Button code anywhere after the opening <body> tag.

6.Click on 'Update'

 

How to add the live chat button to a sidebar text widget

 

You can add either our floating live chat button code or our regular chat button code to your WordPress sidebar widget.

 

1.Log into your Provide Support account Control Panel

2.Follow to My Account / Chat Button Codes page and choose there 'Fully Featured Chat Button Code with Uploadable Online / Offline Images'. If you would like to have the chat button which will be tied to specific position on your browser window check 'Generate a floating chat button code' and specify vertical and horizontal position for your chat button.

3.Login to the Admin section of your WordPress website (usually www.yourdmain.com/wp-admin)

4.On the left-hand side bar, under Appearance, click Widgets

5.In the Available Widgets section, find 'Text' widget

6.Drag the widget to the appropriate sidebar on the right-hand side of the screen

7.After you have placed it on the sidebar, click a small arrow at the right side of the widget bar to open its options

8.Optionally add some text (for example 'Live Chat') to the 'Title' field

9.Paste your Provide Support chat button code to the content field

10.Click Save at the bottom of the widget's options