Direct Live Chat Integration Joomla 2.5

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Direct Live Chat Integration Joomla 2.5

There is a possibility to add a live chat button to your Joomla website directly, without using special Joomla Module. This is possible with help of special Custom HTML Advanced  Module or by inserting the chat button code directly to your template.

 

Adding chat button to a module

 

In Joomla 2.5 if adding the chat button code to a custom module the script part of the code is cut, that is why you'd need to install Custom HTML Advanced  Module for integration purpose.

After you have installed Custom HTML Advanced  Module, please do the following:

 

1.Log into your Provide Support account Control Panel on the Provide Support website.

2.Generate floating chat button code on My Account / Chat Button Codes / Fully Featured Chat Button Code with Uploadable Online / Offline Images page. When generating this code, specify vertical and horizontal position for your live chat button. The chat button will appear in a tied to the browser

3.Log into your Joomla admin Panel

4.Follow Extensions / Module Manager there

5.Click on Custom HTML Advanced Module

 

Custom Module

Custom HTML Advanced Module

 

6.Insert the code you generated on Step 2 to Custom HTML container

 

Custom HTML container

Custom HTML container

 

7.Save changes

 

Adding Chat Button to a template

 

1.Log into your Provide Support account Control Panel on the Provide Support website.

2.Generate floating chat button code on My Account / Chat Button Codes / Fully Featured Chat Button Code with Uploadable Online / Offline Images page. When generating this code, specify vertical and horizontal position for your live chat button. The chat button will appear in a tied to the browser window position and will follow your website visitors when scrolling.

3.Log into your Joomla admin

4.Follow Extensions / Template Manager there

5.Open Templates tab

6.Find your template in the list and click on it

 

Template Manager

Template Manager in Jommla 2.5

 

7.Under Template Master Files click 'Edit main page template'

 

Editing main template

Editing main template in Joomla 2.5

 

8.In the source code insert the code for chat button you generated on Step 2 before closing </body> tag

 

Template Source Code Editing

Template Source Code Editing

 

9. Save Changes