Purchase and Billing >
Billing Contact information
Billing Contact Information is used to send billing related messages - invoices, payment reminders, etc.
Email Address for Billing Messages should be filled out when you enter your credit card details or submit payment.
You can also change Billing Contact Information at any moment:
1.Login to your account Control Panel, Billing / Billing Contact page
2.Update the needed information. Note! Email Address for Billing Messages is required
3.Press Update button to save changes
Billing Contact Information
You can enter or change your Credit or Debit Card details stored in our system in your account Control Panel, Billing / Payment Information page.
How to enter Card details
If you've never submitted payment for your account with a card using our built-in payment processor, then no card details are associated with your account. You can enter them manually in order to activate automated card charging on your account:
1.Login to your account Control Panel, Billing / Payment information page
2.Click the link in the text: “click here to enter your credit card information"
3.Enter your contact information for billing related messages
4.Enter your card details
5.Press Update button to save changes
Entering new card details
How to change Credit or Debit Card details
If you've paid for your subscription with a card at least once, the card details are automatically stored in your account Control Panel.
To change card details, please do the following:
1.Login to your account Control Panel, Billing / Payment Information page
2.Click the link in 'Click here to update payment information' text above the card details
3.Review and update Billing Contact Information if needed
4.Enter new card details
5.If there is an unpaid invoice in your account and you would like the card on file to be charged for it then leave the option 'Process payment for the following existing invoices' enabled. In this case the card on file will be changed automatically after updating the card info. Otherwise, you'd need to submit payment for the due invoice manually.
6.Press Update button to save changes
Updating Card Information
Note! If you are going to change Name on Card or Expires (Month / Year) field, please fill out Card Number as well. This is required for accepting the update by the system. If you are going to change any other field, there is no need to enter Card Number again.
Note! The option 'Process payment for the following existing invoices' appears only when there is an unpaid invoice in your account. In other cases it will not appear on the Card Update form.
How to delete Card details
If you need to completely remove your card details from your account Control Panel, please contact us in our support chat or via email.