System Setup and Customization > Control Panel >
Account profile settings
Account Profile contains basic information about the account owner, owner's contact information and the account password.
This information is used by the system for generating invoices, sending chat transcripts, etc.
The email address from the Account Profile, E-mail field is used to send notifications and password recoveries. It is also used to send chat transcripts and offline messages if alternative emails are not specified on Transcripts and Offline Settings pages. Please be attentive and provide a correct email to the field. Entering wrong email address can cause problems with recovering the account password and receiving important messages.
Account Profile settings can be changed in your account Control Panel, Account Settings / Account Profile page.
Account Profile page