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Expand Your Website Design Offerings with Live Website Chat

Provide Support live chat is an online service that you can offer to your clients as an added feature to their e-commerce websites.

The service is easy to sell and offers an outstanding return on the investment ­ both for you and your clients. While your customers benefit from higher sales and improved customer satisfaction, you will benefit from increased profits.

Our live chat system is very easy to use. When your client's website visitors need help or request information, they click on a Live Assistance button on the website, which opens a private message window. The visitor fills in pre-defined information fields, adds a question, and then clicks on the "Start Chat" button. Your client reviews the information, accepts the chat request, and your client and the visitor communicate with each other via real-time text messaging.

Live chat is only part of the Provide Support package; integrated features such as multilingual support and website traffic monitoring make it a versatile sales and marketing tool for a wide range of industries.

Provide Support has a generous affiliate program that doesn't end with the first payment. As an affiliate, you receive 30 percent of the first subscription payment of all accounts created through your referral. Afterward, you receive 30 percent of all subsequent subscription payments by that customer. For example, if you refer a new customer to our service, and he signs up three operators for a total of $70 for three months, you would receive 30 percent of that amount: $2These payments would continue as long as the customer remains subscribed.

The website at Provide Support has convenient built-in tools to easily monitor the number of subscribers referred by you. Simply give your customer the following web address to sign up: https://www.providesupport.com/partner/<your-account-name>. When people enter our website using the link above and create a new account, your login name from that address will become permanently associated with that new account.

Provide Support chat is a sensible customer support tool. It's proven to increase sales, lower support costs and increase customer loyalty. If you are a website designer, Provide Support is ready and able to meet your clients' live support needs.

Key Advantages of Partnering with Provide Support

  • Profit by Selling Live Chat
    Expand your service offerings and increase profits by becoming a Provide Support affiliate and selling live chat to your customers as added feature.
  • Seamless Website Integration
    The appearance of the Live Assistance button and chat windows can be completely customized using your uploaded images to harmonize with website design.
  • Easy Implementation
    No software or plug-ins are required on the customer side; web page implementation is just a short snippet of chat button HTML inserted into the web page source code. The code does not slow the loading of the page.
  • Useful Utilities
    Provide Support comes with exciting features such as proactive chat invitation, operator-to-operator chats, and automatic chat transcript emailing.

Cost Effective Sales Tool

Provide Support chat helps your customers to increase sales, lower operating costs and boost customer loyalty - all with minimal investment. At a low $15 per operator per month, Provide Support will pay for itself after only one sale. Unlike competing services, we do not charge the number of chats or web pages where the service is installed.

Secure and Stable

You can set up the service as a private conferencing facility for paying clients by placing the chat button on secure and password protected pages. Provide Support supports industry-standard encryption for chat sessions containing sensitive information. Our automated tools and technicians monitor the system 24/7, assuring 99.9 percent uptime.

Always Available

Your clients can monitor their website for chat requests from any location, from any system connected to the Internet. We save their settings and customizations for them. Our web-hosted system means they don't have to worry about server capacity, bandwidth usage, system upgrades and other issues.

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