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     Live Chat | Real-Time Visitor Monitoring | Customization and Branding | Native Operator Console | Spell Checker | Other Features

Features

Live Chat
  • Easy Integration with Your Web Site
  • No Software Installation Required
  • Manage Multiple Chats Simultaneously
  • Call Transfer
  • Operator to Operator Chats
  • Proactive Chats
  • Chat Transcripts
Real-Time Visitor Monitoring
  • Visitor List
  • Geo Location Map
  • Navigation History
  • IP-to-location
  • Browser and OS details
  • Referring URL
Native Operator Console for Windows
  • Autorun when Windows Starts*
  • Hiding to System Tray
  • Idle Detection
  • Popups and Sound Alerts
  • Operator Profiles
Customization and Branding
  • Chat Icon Customization
  • Start Chat Form Fields
  • Visitor Messenger Customization
  • System Messages Customization
Spell Checker
  • English, Spanish, German, French and Italian spelling
  • Automatic Spell Checking
  • User Dictionary
  • Suggestion List
  • General Options
  • Suggestion Options
  • Language Dependent Options
Other Features
  • Multilingual Support
  • Pre-chat Survey
  • Web Page Push
  • Canned Responses
  • "Party is typing" notification
  • Auto-Changing Chat Icon
  • Leave-a-Message Form
  • Live Chat Link for Emails



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