You can affect only those things you pay attention to. That is why it is important to get information about your live chat customer service team performance and make improvements based on it. With Provide Support live chat statistics tool you can easily track how many chats your live chats agents get, how fast they respond and how many chats they miss.
Continue readingDear Provide Support users We are glad to announce that our new Chat Statistics Module is coming soon and is in process of development at present. We appreciate your loyalty and will be glad to offer new features to meet all your requirements and business needs, thus we would need your assistance in selecting features for the first release of the Chat Statistics Module. Please take a look at our small questionnaire and let us know which 5 features among listed below you find the most crucial. This will help us to deliver best quality software meeting your needs. Let us know your choices by posting them as comments:
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