The key to any business success is building trust and establishing strong relationships with customers as those are the main factors that contribute to customer loyalty and generate more sales. Very often though, we unknowingly create barriers that discourage customers from doing business with us, sometimes simply because we don’t realize they exist.
Assuming that your products or services are absolutely great, do you know what can drive your customers away and prevent you from building long-lasting relationships with them?
In the infographic below we’ve listed 15 major reasons (mostly related to customer service) why your customers don’t like you. If you manage to get rid of at least some of them, it might help you establish better relationships with existing customers, attract new ones and dramatically improve customer experience. Are there any other reasons you would add to the list?
If you find the infographic helpful, feel free to share it with your team!
If you would like to share this infographic on your blog or website, just copy the following code and paste it into your webpage source:
<a href="http://www.providesupport.com/blog/15-reasons-your-customers-dont-like-you-infographic"> <img src="http://www.providesupport.com/blog/wp-content/uploads/2016/09/15-Reasons-Your-Customers-Dont-Like-You.png" alt="15 Reasons Your Customers Don't Like You [Inforgraphic from Provide Support]" width="1100" height="6069" border="0"/></a> <p>From: <a href="http://www.providesupport.com/">www.providesupport.com</a></p>
Provide Support is a leading customer service software provider, offering live chat and real-time visitor monitoring tool for businesses: www.ProvideSupport.com
Latest posts by Mary Shulzhenko (see all)
- 12 Things Your Customers Really Wish You Knew About Them (Infographic) - November 23, 2016
- Your Customers Don’t Want to Call You for Support Anymore (Infographic) - October 25, 2016
- 15 Reasons Your Customers Don’t Like You (Infographic) - September 27, 2016